Delivery

I. Modalities of order and price

Members have the possibility to place all their orders from the website: www.CLIPCARBONO.com.

Each CLIPCARBONO customer declares with full capacity to use credit cards and that they have sufficient funds to cover all the costs that result from the purchase of products through CLIPCARBONO.com.

By pressing the "Pay" button during the purchase process, the customer declares to accept fully and without reservation all of these General Sales Conditions.

The data recorded by CLIPCARBONO.com constitute proof of the transactions made between CLIPCARBONO.com and its customers. CLIPCARBONO.com will confirm your order by sending an email.

The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery.

All taxes are included in the prices of our products, but do not include transportation costs.

CLIPCARBONO.com reserves the right to modify its prices at any time, but the products will be billed based on the rates in force at the time of order registration (subject to availability of the product), unless error Typographic manifest.

The products remain the property of the supplier until such time as the full payment of the price has occurred.

CLIPCARBONO.com reserves the right to refuse an order from any member with whom it has a dispute.

II. Availability

CLIPCARBONO.com will do everything possible to please all its customers in the demand for the products.

In case of unavailability of the product after the order has been placed, the member will be informed by email of its cancellation.

Following this demand, the speed of the refund in the client's bank account will depend on the type of bank card and the conditions of each bank. These deadlines are again specified in the "Delivery" clause.

III. Payment

Paypal:

If you are a registered Paypal user, you only have to login with your username and password in the IDENTIFY IN PAYPAL box.

Cash on delivery:

Payment against reimbursement is that which is paid at the time of delivery with cash. In order to avoid problems with the change, please have the amount of your order ready. Important: the payment on delivery has an increase of 2% on the total amount of the invoice, the minimum amount being € 2 (without VAT).

Bank transfer or deposit account:

Beneficiary: 3C Group Web Sales S.L.U.

CIF: B13852348 P.I. Os Airíos, parcela 62, 15320 As Pontes A Coruña

Bank transfer in the following current accounts available to Prepaid customers:

OFFICE NAME OFFICE D.C. ACCOUNT

ABANCA 2080 0230 63 3040019949

IBAN ES6220800230633040019949

Swift - BIC CAGLESMMXXX

For a better and quick management of your order once it is made on our website, we send you an email with all the necessary data to make the bank transfer or deposit account (account data and exact amount); We remind you that you have this information in the "printable" version of our online store. As for the order, it will be considered paid once we have proof of the amount in our account.

Note: we remind you that a bank transfer takes 2-3 business days to complete; which delays the delivery of the order.

Important: to avoid setbacks and expedite the ordering process, please read the following points carefully:

In the "Intended use" field, enter your order number or customer code as the transfer concept.
Enter the exact amount, it is not possible to round prices because the system does not accept it and this leads to delays in delivery and makes it difficult to identify payments.
Transfer the amount in a single sum. The fractional payment of the same amount delays the transfer management and can even cancel it.
 

Credit card:

The Purchase Regulations are made by bank card. The bank cards accepted are: Visa and MasterCard. The purchase price will be charged to the customer's bank account, within 4 days from the day of the order and it will be considered effective after confirmation of their agreement of the bank payment centers.

In the event that the POS (Point of Sale Terminal) informed of the denial of the card, the order will be automatically canceled, informing the customer of said cancellation online.

IV. Security

For your safety CLIPCARBONO has relied on the payment system by credit card to a payment gateway.

The bank details entered are encrypted and transmitted securely to the servers of the bank and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse.

This data entry procedure is guaranteed by SSL (Secure Socker Layer) -128 bits encryption technology, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access to this relative information via Internet to the bank details entered by the customer.

Only the Bank and PayPal have access to the bank data linked to these payment methods, so CLIPCARBONO.com does not know or register this data during the payment operation.

V. Delivery

Once the payment is registered in our system, and the product is available for shipping, it will be placed in the hands of the transport agency as soon as possible. Each time an order is sent, the buyer will receive an email.

Transportation costs will be paid by the buyer.

The purchase order that corresponds to the order will be available at CLIPCARBONO.com, once the payment is confirmed, which can be viewed through the link: "My Orders", from the issuance of the email. This original purchase order includes delivery costs and VAT.

CLIPCARBONO.com will ask its client to choose the place of delivery, and must specify their address, office or center where they want the product delivered. When a customer purchases a product in stock, it will be sent on Monday or Thursday following the date of receipt of payment. When the purchase is of a product out of stock, the delivery period will be increased by ten business days from receipt of payment, and the shipment will be made the first Monday or Thursday from the moment the product is available . In the event that the period of ten business days can be increased, the customer will be notified before any possible variation of this period, acquiring the right to waive the order with the subsequent refund of the amount paid.

CLIPCARBONO will inform the customer of the departure of the order from the warehouse by sending an email.

Each delivery is considered made after the product is made available to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery within a maximum period of 12h. And then make all the claims that appear justified, even has the possibility of rejecting the package, if it had been opened or if it has manifest signs of deterioration . Once received, the claim will be brought to the attention of the transport company, the merchandise being withdrawn and replaced by another one of identical characteristics in the shortest possible time.

Claims can be made at the same time of receipt of the package to the carrier that makes the delivery, being registered at that same time as long as they are signed by the customer and the carrier delivers supporting document of the same, and otherwise, they must go to CLIPCARBONO by email to the address you will find, on the CLIPCARBONO.com page. The time of receipt of the mail being valid for the purpose of complying with the stipulated period.

VI. Return

All products sold may be returned for 7 days from the date of delivery, in accordance with the provisions of the Spanish Retail Trade Law.

Previously, the member must indicate their intention by email. CLIPCARBONO will answer by means of another email specifying the precise instructions for the return of the product.

The return costs will be borne by the customer. In case of lack of conformity of the good with the contract, that is, when the consumer alleges that the product does not correspond to the description, qualities or uses announced by CLIPCARBONO, the consumer will have the right to return the product assuming CLIPCARBONO the return costs .

(Only those substantial differences between the product offered and the one received by the customer will be understood as a manufacturing defect. It will not be understood as manufacturing defects the possible imperfections derived from any artisanal manufacturing process as it is the case. small imperfections in the placement of the mesh, the existence of small pores, or irregular cutting of the edges provided that the minimum measures offered are respected.)

The refund in the customer's account as a result of this return, will be made within 7 days from the receipt of the goods by CLIPCARBONO.com.

The return may not take place in any case if the products supplied were manifestly subject to use.

The products must be returned correctly protected, in their original packaging, in a perfect condition (not damaged or soiled by the customer) with all accessories, instructions and documentation. They will be sent to the place specified by CLIPCARBONO in the precise instructions for the return of the product sent by email.

In the event that the return was not accepted because they understand that the product whose return is intended, had been used, these products will remain in the warehouse to be picked up by the customer, for a period not exceeding thirty days from their return. Or it will be forwarded by parcel to postage due if it previously requests it through email.

The packages that do not include any attached item that identifies the sender (order number, name, address, ...) cannot be returned.

The expenses and risks related to the return of the product will be borne by the sender, who must send them safely and with the necessary guarantees so that the returned merchandise arrives in perfect condition.

The return of the products will result in a refund equal to the purchase price of the returned product / s. The refund does not include any costs of delivery.

Everyone who returns your product will receive an email informing you of the amount of your refund.

VII. Warranty

Guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16 that approves the text of the General Law for the Defense of Consumers and Users. In accordance with this rule, the seller is obliged to deliver to the consumer and user products that are in conformity with the contract, responding to him of any lack of conformity. The consumer and user have the right to repair the product, its replacement, the price reduction or the termination of the contract.

(Only those substantial differences between the product offered and the one received by the customer will be understood as a manufacturing defect. It will not be understood as manufacturing defects the possible imperfections derived from any artisanal manufacturing process as it is the case. small imperfections in the placement of the mesh, the existence of small pores, or irregular cutting of the edges provided that the minimum measures offered are respected.)

VIII. Liability, litigation and applicable legislation

CLIPCARBONO.com could not be held liable for breach of the contract concluded in the event of a stock break or unavailability of the product, force majeure, disturbance or total or partial strike, in particular, of postal services and means of transport and / or communications, flood or fire In case of litigation, the member will go by priority to CLIPCARBONO to obtain a friendly solution.

These general conditions of sale will be interpreted in Spanish and Spanish law will apply.

IX. Modification of the general conditions of sale

CLIPCARBONO.com reserves the right to modify the general conditions of sale without prior notice, being able to change, delete or add both the contents and services provided through it and the way in which they appear presented or located on their servers .

These changes must be accepted by the User each time he makes a purchase through the CLIPCARBONO.com page.

CLIPCARBONO customers who are not satisfied with the modifications of the general conditions, must notify it and, from the date on which the new version will take effect, they must stop using the CLIPCARBONO.com services. In the event of any of the terms of the general conditions being illegal or unenforceable, it will be void in full and applying what was agreed by the parties and failing that stated in the Spanish Civil Code.

Shipping costs include packaging, handling and shipping. They can contain a fixed and a variable part based on the price or weight of your request.